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Safe Haven Program

Safe Haven serves ten chronically homeless Veterans in need of immediate placement in a safe environment with onsite supportive services. Many of these Veterans have conditions that include serious mental illnesses, substance abuse disorders, and other serious medical conditions.

The goal of the program is to rapidly stabilize Veterans’ medical, mental health, substance abuse and other psychosocial problems in order to place Veterans in other appropriate transitional or permanent housing within sixty to ninety days, but no more than one-hundred and eighty days.

Veterans are placed in a safe, supportive, residential setting while addressing Veterans’ complex needs through on-site supportive case management services. The target population for this program is chronically homeless, chronically mentally ill Veterans and Veterans with chronic substance abuse disorders and/or serious medical problems and complex needs.

Based on these factors, Veterans who are considered high priority for this program have been determined to be highly vulnerable with a high likelihood of death due to homelessness, and have been unable or unwilling to participate in more traditional supportive services.

To be eligible for the Safe Haven Program, Veterans must be assessed by the local VA Medical Center and meet the following criteria:

  • Be eligible for VA health care
  • Be determined to be chronically street homeless
  • Be assessed and found to have serious medical, mental health, substance abuse, or other serious psychosocial conditions or stressors that makes the Veteran an unlikely candidate for more traditional supportive services

Advancement Team


New England Center and Home for Veterans
Advancement Department
17 Court Street
Boston, MA 02108

617-371-1777 (tel)
617-371-1840 (fax)


Charlene F. Pontbriand
Senior Vice President, Advancement

Mark O. Gough
Director of Corporation and Foundation Relations

Nicole Hand
Director of Sponsorships and Events

Adrienne Kaplowitz
Philanthropic Officer, Community Engagement

Nick Feeko 
Communications Associate

Duyen Hua
Lead Development Associate

Maggie Retton
Development Associate


Lindsay Davis-Braun
Development Systems Manager




The New England Center and Home for Veterans is pleased to announce that the annual Greater Boston Stand Down will take place on Friday, September 9, 2022 at Boston City Hall Plaza. This yearly event brings together community providers and Veterans in one place to provide Veterans easy access to services and employment opportunities.

As in past years, over 100 service providers, employers, and community organizations are expected to turn out and provide essential supportive services, including housing assistance, medical care and wellness programs, legal support and employment assistance. Veterans will also be able to enjoy a free lunch and live entertainment.

For more information about the event, or to apply as a service provider, please contact Download and print the event flyer here.

Important information for Veterans planning to attend:
Veteran service hours are from 8:30 AM - 2:30 PM. You must bring proof of service. DD214 is acceptable.

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