Volunteering Your Time at NECHV

Please Note (COVID-19 Update): Welcoming Volunteers Back!

Sign up to volunteer!

 Thank you for your interest in volunteering at the New England Center and Home for Veterans (NECHV)! We are so excited to be able to host visitors in our building again. To sign up for a volunteer shift, please follow the instructions below. We look forward to seeing you in person soon! 

How to Sign Up:

1. Please go to NECHV.Volunteerhub.com and click “Sign in” in the upper right-hand corner. 2.

2. Returning users can log in. Click “Forgot Password” if you forgot your password. Email Volunteer@NECHV.org if you forgot your username.

3. New users can click “Create new account” and answer the following questions.

4. You can sign up for any non-consecutive events on the home page. More details will be emailed to you when you have signed up.

5. Remember to cancel through the email confirmation message or VolunteerHub if you can no longer make your shift. 

Information for Groups: 

1. Please create or log on to your individual VolunteerHub account at NECHV.VolunteerHub.com. Check “I am a group leader” in the affiliations tab of the sign in page. If you already had an account, click on your account in the upper right-hand page and toggle to “Affiliations.” Check off the box “I am a group leader.” 

2. Our team will email you to set up a Landing Page for your group. 

3. Our team will coordinate which full events your group would like to reserve or how many spots in an individual event you would like to reserve (other volunteers can still join). In the personalized Landing Page, only events reserved by your group will be visible. 

4. The group leader will send the Landing Page link to the rest of their volunteer team. The link will automatically add team members to your group; they will need to make their own accounts. 

5. Groups can pair their volunteer session with a Sponsored Meal if it is more than 3 weeks away. More information is available here.  

If you are interested in an event for your group that is not listed, please email Volunteer@NECHV.org.  


Q: Why do I need to make an account?

A: For the safety of our residents and visitors, the account lets us see everyone who is in the building at a time. Your account will also let you join groups, make and cancel reservations, and record your volunteer hours.

Q: What do I do if I already made an account in the past?

A: If you made an account in the past and remember your username, you can click “forgot password” on the log in page and instructions will be emailed to you. If you forgot your username, please email Volunteer@NECHV.org from the email address associated with your account.

Q: What if my group already had an account?

A: Please email Volunteer@NECHV.org with the name of your group. We can forward the link to you.

Q: Are there any other events? What about events during the weekend?

A: More events will be added as we restart the program. We only have weekday events for now. Be sure to check back frequently for more updates.

Q: How do I stop receiving emails and texts?

A: You can hit “unsubscribe” at the bottom of any of our VolunteerHub emails. You can also manage your settings under your account in NECHV.Volunteerhub.com.

General Volunteer FAQs:

Q: What should I expect from an average volunteer session?

A: At the beginning of an average volunteer session, a staff member will greet you in the lobby and help you sign in at our kiosk. If you arrived with a group and did not pre-register, you may do so at that time.

Currently, we only have weekday meal service volunteering sessions. You will assist NECHV kitchen staff by serving breakfast/lunch/dinner any day of the week. This work is performed on-site at 17 Court Street in downtown Boston. 5-7 volunteers are utilized behind the line to serve the meal.

Q: Do I need to prepare for my volunteer session?

A: We can only guarantee a volunteer role if you pre-register through NECHV.VolunteerHub.com. Please prepare to come 15 minutes earlier than a meal starts (e.g. lunch starts at 11:30am, please arrive by 11:15am). Wear comfortable clothing and closed-toe, non-slip shoes. Please bring an ID to verify you are at least 18 years old.

Q: Are there any restrictions to NECHV’s volunteer program?

A: All volunteers are required to be at least 18 years old.

Q: Where can I park?

Street parking can be hard to find around the Center, so we recommend taking public transportation if possible. We are a 2-minute walk from the Government Center MBTA Station (Green Line and Blue Line) and an 8-minute walk from the Haymarket MBTA Station (Orange Line and Green Line). There is also bus service from both sites.

If driving, we recommend parking in the Government Center Lot or the Post Office Square Lot. The NECHV is about 5 minutes away from both.

Q: How do I stop receiving emails and texts?

A: You can hit “unsubscribe” at the bottom of any of our VolunteerHub emails. You can also manage your settings under your account in NECHV.Volunteerhub.com.

Any other questions? Please email Volunteer@NECHV.org

Contact Us
For all inquiries regarding individual volunteer opportunities, please contact Community Support at 617.371.1749 or volunteer@nechv.org.

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